The present General Conditions of Sale come to frame the relations between the customers of the dwellings Chagall, Knoebel, Simon and Jean d'Orbais, located at 3 bis cours Anatole France in REIMS (51 100), and the Company 3 bis cours Anatole France, Limited Liability Company registered at the Register of Commerce and Companies of REIMS under the number 418 873 857 00035, and whose registered office is located at REIMS (51 100), 13 rue Cérès To satisfy the requests and complaints of the customers, an electronic address is placed at their disposal: email@example.com. Requests can also be sent by post to the following address SARL 3 bis cours Anatole France, 13 rue Cérès, 51 100 REIMS.
The acceptance of the present general conditions of sale implies the subscription by the customer to the rules which they govern. This acceptance is a necessary condition for the reservation of a stay in the accommodations Chagall, Knoebel, Simon and Jean d'Orbais. The reservation of a stay in one of the accommodations of the SARL 3 bis cours Anatole France by telephone, e-mail, or by any other support of reservation, carries acceptance of these general conditions of sale. If the customer reserved his stay by telephone, it can be asked to him during the check in, to formalize his acceptance of the present general conditions of sale by signature. More generally, the present general conditions of sale come to frame the stay within the lodgings Chagall, Knoebel, Simon and Jean d'Orbais, of the SARL 3 bis cours Anatole France. Each customer acknowledges having read and accepted them.
The duration of the stay is determined between the parties at the time of booking. The customer will not be able to claim any right of maintenance in the places.
The prices indicated are in euros and include VAT applicable on the day of the reservation. Any change in the applicable rate, or any modification or introduction of new legal taxes by the competent authorities, will be automatically reflected in the prices indicated on the date of invoicing.
The reservation of a stay in the accommodations Chagall, Knoebel, Simon and Jean d'Orbais, is subject to and becomes effective after the payment by the customer of a deposit of 50% of the total amount of the stay: - By check, payable to : SARL 3 bis Cours Anatole France, to be sent to : SARL 3 bis Cours Anatole France, 13 rue Cérès, 51100 Reims, - By bank transfer to : ACCOUNT HOLDER: SARL 3 bis Cours Anatole France DOMICILIATION: CIC BANQUE PRIVEE REIMS IBAN: FR76 2008 7337 9000 0200 4130 109 BIC: CMCIFRPP, - By credit card payment, at the head office of SARL 3 bis Cours Anatole France, 13 rue Cérès in REIMS. For more information, contact 06 71 05 61 33. The total balance is to be sent to the SARL 3 bis cours Anatole France within 30 days before the date of arrival planned, by check or bank transfer. A notification of request for payment of the balance will be sent by e-mail to the customer 40 days before his arrival. For this purpose, it is specified that the reservation will become final only with reception of the balance, 30 days before the beginning of the stay. If not, the SARL 3 bis cours Anatole France will reserve the right to dispose of the accommodations, and to propose them again for rent. In such a case, the deposit paid at the time of the reservation will remain due. In the case of a reservation at short notice, the total amount must be paid without delay. A tourist tax is added to the price of the stay, determined by a decision of the municipal council of the municipality, and allowing it to finance the expenses related to the tourist frequentation or to the protection of their natural tourist areas with a tourist aim. For the municipality of REIMS, it is fixed at 4€ per person and per night, and is to be paid on arrival at the SARL 3 bis cours Anatole France. Minors are exempt from paying this tax. An e-mail of good reception of the payment including a detailed presentation of the reserved lodging will be addressed to the customer, and will have value of contract between the SARL 3 bis cours Anatole France and the customer. The reservation implies the acceptance of the present general conditions of sale.
The check-in / check-out is done between 4pm and 8pm. According to the circumstances and if it is possible, it can be made exception to this rule, after the customer has contacted the SARL 3 bis cours Anatole France to inform him of his situation, at the following number Mrs Victoria PIZARRO : 06 71 05 61 33. An early check-in can be requested from 1pm for 275€ TTC. The late arrival of the customer can in no case justify a request for refund.
The check-out time is 12:00. No derogation will be granted for a departure beyond 12:00 am, for reasons of good organization and for the comfort of all customers. Exceptionally and if the availability of the rooms allows it, a maintenance in the places could be granted by the SARL 3 bis cours Anatole France, on the spot, against the payment by the customer of the night or the additional nights.
For reservations made by phone or internet, the customer does not benefit from the withdrawal period, and this in accordance with Article L121-21-8 of the Consumer Code relating to the provision of accommodation services provided on a date or according to a specific period.
Any modification of the stay is possible only with the agreement of the SARL 3 bis cours Anatole France and can involve additional expenses. Without that the customer cannot prevail himself of any compensation, the SARL 3 bis cours Anatole France reserves the possibility of changing the lodging initially reserved by the customer by a lodging of same or higher capacity. In such a case, the cost of the reservation remains unchanged.
Cancellation by the customer
Any cancellation must be notified by mail or email to the SARL 3 bis cours Anatole France. In the event of cancellation before the beginning of the stay, it will be due by the customer an allowance fixed in the following way: o If the cancellation intervenes until 30 days before the date of arrival, the installment versed at the time of the reservation will remain due to the limited liability company 3 bis cours Anatole France; no additional expenses will be put at his load, o If the cancellation intervenes less than 30 days before the beginning of the stay, the balance will remain due to the limited liability company 3 bis cours Anatole France. If the customer does not show up before 9:00 pm on the day planned for his arrival, the present contract will be considered as null and void and the SARL 3 bis cours Anatole France will be able to dispose of his apartment. The entire amount of the stay will be charged to the customer. In case of anticipated departure of the customer during the stay, the whole payment will remain acquired to the SARL 3 bis cours Anatole France. No cancellation insurance is included in the price of the stay. - Cancellation by the SARL 3 bis cours Anatole France If exceptionally the SARL 3 bis cours Anatole France were to be forced to cancel the stay, it will inform its customer by all means of communication as soon as possible. The customer will be immediately and completely refunded.
The present contract is established for a precise number of occupants, namely : - 6 people maximum for the apartment Chagall - 4 people maximum for the apartment Knoebel - 6 people maximum for the apartment Jean d'Orbais - 6 people maximum for the apartment Simon If the day of arrival, the number of occupants is higher, the SARL 3 bis cours Anatole France is able to refuse the additional people. This refusal can in no way be considered as a modification or a breach of contract on the initiative of the SARL 3 bis cours Anatole France, so that, in case of departure of the number of refused occupants, no refund can be considered. Moreover, any person not mentioned on the reservation could not be accomodated by the SARL 3 bis cours Anatole France without paying an invoice whose amount corresponds to the price of the nights. For reasons of safety and insurance, any organization of event (of type aperitif, cocktail, dinner, etc.) gathering more than 6 people for the apartments Chagall, Simon and Jean d' Orbais, and more than 4 people for the apartment Knoebel, will have to be subjected to the approval of the limited liability company 3 bis cours Anatole France, as a preliminary and in writing and the organization of this event will have to be carried out exclusively by the company The customer will have to specify at the time of his request the number of guests envisaged and the time slot of reception. The hiring concluded between the parts with the present act cannot in no case to be substituted even partially with thirds, natural or moral persons, except written agreement of the limited liability company 3 bis cours Anatole France. Any infringement of this last paragraph would be likely to involve the immediate cancellation of the hiring to the exclusive disadvantage of the customer, the paid amount remaining definitively acquired with the limited liability company 3 bis cours Anatole France.
Cleaning and laundry services are included in the price paid by the client to SARL 3 bis cours Anatole France. The consumptions and additional services not mentioned in the present contract will be settled at the beginning of the stay.
Pets are not allowed in the accommodations, except for guide dogs. Any customer who would contravene this rule by coming accompanied by a pet would be opposed the present general conditions of sale. The SARL 3 bis cours Anatole France would then have the right to refuse the customer, without any refund of the stay.
The reservation of a stay in the Chagall, Simon, Jean d'Orbais and Knoebel accommodations implies the prior acceptance of the present rules which govern the art of living in the accommodations and the use of the premises. In order to guarantee the quietness of the place and the comfort of the customers, the respect of the present rules of life is imposed to all. - Smoking and vaping are prohibited in the apartments. The rooms made available to guests are non-smoking. Therefore, it is strictly forbidden to smoke or vaporize in the rooms and in the common areas, not only out of respect for the premises, but also for the comfort of the guests. Violation of this rule may result in the expulsion of the offending client, without any claim for reimbursement. - Respect for the premises and the accommodation made available SARL 3 bis cours Anatole France does its best to welcome its clients in optimal conditions, in particular by making available to them clean accommodation, in good condition, where it is good to live. The customer commits himself to respect the peaceful character of the places and the comfort of the neighborhood, to make a use in conformity with their destination, and to return the housing placed at his disposal in perfect state. He also agrees to systematically declare and assume financially any damage for which he would be responsible. In this sense, it is formally forbidden: - to use the installations such as Jacuzzi to avoid the noise nuisance with the neighborhood between 10 pm and 9 am - to organize parties or to invite people who are not part of the group having reserved - to make noise nuisance: noises, strong shouts, music in particular after 10 pm - to break or damage voluntarily the equipments of the apartments - not to respect the places and the common parts. In application of articles 1242 and following of the civil code, the repairs resulting from a damage caused by the customer or by a minor of whom it has the guard, on the integrity of the places placed at its disposal, will remain with the load of the customer. The client undertakes to respect the instructions of good manners appearing in the present general conditions of sale under penalty of being expelled on the spot in the event of non-observance, the owners having the right to take again possession of the places immediately without refunding with the customer. The receptions are authorized only by preliminary and written agreement of the SARL 3 bis cours Anatole France. - Behavior of the customers and the minors under their responsibility The customers are entirely responsible for the minors evolving on the lodgings and of which they have the guard. The customers commit, for themselves and for the minors of which they have the guard, to respect the peace of the places and the other customers, by adopting an irreproachable behavior. Any act attributable to a client or to a minor under his care, and which would contravene the rules of life of the accommodations, can involve his expulsion from the premises, without him being able to claim any refund.
The SARL 3 bis cours Anatole France does not engage its responsibility in the event of loss, flight, or damage to the goods of its customers or to its customers themselves, since it is not shown a link of causality between this damage and a fault of the SARL 3 bis cours Anatole France. In addition, the occurrence of a fact which gathers the elements of the force majeure exonerates the SARL 3 bis cours from any responsibility, and excludes any compensation of the customers, even if the facts occurred involve the interruption of the stay or the non-fulfillment of its obligations by the SARL 3 bis cours Anatole France.
The present general conditions of sale are governed by the French law. Consequently, any litigation which would occur between the SARL 3 bis cours Anatole France and one of its customers, within the framework of its stay, and relating to the interpretation or the execution of the present general conditions of sale, will be the exclusive competence of the Court of High Instance of Reims.
In accordance with the law n°78-17 of January 6, 1978 relating to data processing, the files and freedoms, the customer profits from a right of access and of correction of the data relating to it. The SARL 3 bis cours Anatole France makes a commitment not to communicate to other companies or organization the data which will have been transmitted by the customers.
The present general conditions of sale can be modified at any time and without notice. They are deemed accepted by the client from the moment he confirms his reservation.